|
|
OS Support
azurri provides business-critical
Operating System (OS) Support
for over 200 systems in the UK. Our highly experienced technical
team provide comprehensive support services for multiple platforms
including UNIX, Windows, Linux and MPE/iX.
Key to our OS Support is the provision of personalised and professional
support options, including:
 |
Software assistance |
|
|
Escalation management |
|
|
Software update installation |
|
|
Out of hours software installation |
|
|
Operational consultancy |
|
|
Fully documented service level agreement |
|
|
Personalised system support |
|
|
24 x 7 coverage available |
|
|
Skills shortage coverage |
|
|
Knowledge transfer |
|
|
Consultancy |
|
|
Key staff sickness and holiday cover |
|
|
|
