azurri provides business-critical Operating System (OS) Support for over 200 systems in the UK. Our highly experienced technical team provide comprehensive support services for multiple platforms including UNIX, Windows, Linux and MPE/iX.
Key to our OS Support is the provision of personalised and professional support options, including:
- Software assistance
- Escalation management
- Software update installation
- Out of hours software installation
- Operational consultancy
- Fully documented service level agreement
- Personalised system support
- 24 x 7 coverage available
- Skills shortage coverage
- Knowledge transfer
- Consultancy
- Key staff sickness and holiday cover